FAQ's
GENERAL
Do you have a retail store in St. Louis?
Yes!
Downtown: 771 Clark Ave, St. Louis MO 63102 (Ballpark Village)
How does your sizing work?
Generally most of our items are unisex sizing.
For men our items run
true to size, and for females we recommend to size down one.
However - not all items are the same- In the event that we notice sizing 'runs small' or 'runs large', we will note it in the product description!
Shipping info
How long will my order take to ship?
Orders generally take 5-10 business days to be fulfilled and between 2-5 days to be shipped if you chose standard domestic shipping.
Estimated shipping times are:
USA: 5-9 business days Canada: 9-13 business days World: 15-20 business days
For more info regarding international deliveries please refer to our international shipping section below.
Do you offer free shipping?
Yes we do!
We offer free domestic shipping on any orders of $100USD+
Can you ship internationally?
Yes we can!
International shipments may incur customs fees. For each country the
customs policy is different, and the fee is usually based on a variety
of factors like weight, value, and size.
We do not take responsibility
for customs fees.
Returns/Exchanges
In-store returns/exchanges
Please have your original order number or receipt with you. Items must be new or have some form of manufacturing fault.
Store credit within 30 days of purchase, no returns or exchanges past 30 days.
We cannot accept returns or exchanges if item is used or washed.
Online returns/exchanges
For online returns and exchanges, please go to the following link: https://shopify.com/9419950/account
If you are having issues please email info@archapparel.com
Please include your full name, order number, state which item/s you wish you return, and the reason for returning/exchanging.
Store credit within 30 days of purchase, no returns or exchanges past 30 days